
FAQs
Our Process
Step 1: Submit Your Inquiry
You’ve submitted your event inquiry, received your customized quote, and selected your package—now let’s make it official. To reserve your date, we require a signed contract and 50% retainer fee. Dates are not held without both items completed. Your remaining balance will be due five (5) business days prior to your event date.
Step 2: Discovery Call
During our intro call, we’ll walk through key policies, package options, and what makes Mary Mint’s service different. You’ll have a chance to ask questions and decide if we’re a good fit for your event.
Step 3: Contract & Invoice
If you’re ready to move forward, we’ll send over your service agreement and a 50% retainer invoice to officially secure your date. Your event is not booked until both are completed. The remaining balance is due five (5) business days prior to your event.
Step 4: Full Consultation
Once your booking is confirmed, we’ll schedule a full consultation to go over every detail—timelines, bar layout, glassware, service flow, signature cocktails, and custom add-ons from our Mint Additions menu. If you’ve selected any custom items, a design consultation may be required, and earlier guest count submission may be necessary to meet production timelines
Step 5: Shopping List (If Applicable)
For events that include alcohol, we’ll provide a custom shopping list based on your guest count and cocktail menu. As a dry-hire service, Mary Mint does not provide, purchase, or transport alcohol—but you’ll know exactly what to buy.
If you’re hosting a mocktail-only bar, Mary Mint will supply everything you need—no shopping list required.
Step 6: Final Confirmation
Five (5) business days prior to your event, we’ll check in to verify final payment, collect any last-minute updates, and confirm logistics. You’ll also receive direct contact information for your on-site Bar Captain.
Step 7: We’ll Take It From Here
On the big day, our certified bartending team will arrive fully prepared with your curated setup, fresh ingredients, and all service materials. We’ll handle setup, bartending, and cleanup—so you can relax, toast, and enjoy every moment.